The family which is joining our center is from China. One of the first things I would do is figure out the dialect of Chinese they speak. This would help support them by having some words and phrases in their native language and would also give us an opportunity to help communicate further through translated newsletters and additional information. The second thing which would help this family would be to explore their family structure so that we do not make them uncomfortable. I am aware that some Asian cultures (as well as others) only allow the male to make decisions and that can play a part in how we interact with the family. The third item would be determining what their family expects in terms of educating their child, and this also includes how verbal the child is, eye contact, and obedience expectations/ reprimands. Although we may not agree with their expectations, it is our job to work with the family on finding a common ground. the fourth preparation would be to explore some of their holidays and traditions and bring that into the classroom/curriculum (if able to) so that the child is more comfortable in the new setting. The fifth would be to compile a list of resources which the family may not know are available in our area. Since traveling out of the country can be a drastic change, they may not be aware of all of the US's benefits, assistant programs or difference in their expectations which may shock them.
I believe doing these things would help the family feel more at ease. Although they may not be totally comfortable, they can see that we are willing to help make the transition easier and are open to new things. Hopefully it would show them that we have their child's best interests at heart and that building a relationship with the family is the best way to start. There may be many questions that both parties have, and this opens the door for further positive communication and understanding.